SHIPPING POLICY
Delivery areas
Products are shipped to the following regions:
Metropolitan France
European Union
International (outside EU): Certain restrictions may apply depending on the destination country.
For any questions regarding shipping to an area not listed, please contact me .
Processing times
Each order is carefully prepared to ensure optimum quality. Processing times vary depending on the type of product and the format ordered. Generally, the processing time observed is ten to twenty days for Art Prints. However, in some cases (very large formats, special finishes, etc.) the time may be longer.
Delivery times
Delivery times depend on your location and the chosen carrier:
Metropolitan France: 2 to 5 working days.
European Union: 5 to 10 working days.
International (outside EU): 7 to 15 working days (depending on customs).
Note: Delivery times are given as an indication and may vary depending on exceptional conditions (e.g. strikes, holiday periods).
Shipping costs
Shipping costs are calculated based on the weight, volume of the item and the destination:
Metropolitan France: Free.
European Union: €25.
International: From €45.
For orders over €500, shipping is free within the EU.
International Customs and Taxes
For orders shipped outside the European Union, customs duties or local taxes may apply upon receipt of the package. These charges are the buyer's responsibility and are not included in the order price.
Delivery problems
If you have a problem with your delivery, please contact me immediately with the following information:
Order number
Problem Description
Photo Evidence (in case of damaged product)
I will do my best to solve your problem as soon as possible.
Returns and exchanges
See the Return Policy for the terms and conditions in the event of a damaged or non-compliant product.